PRIVACY POLICY

Last updated: May 18, 2026.

This Privacy Policy describes how Talgh Wellness Inc., doing business as Talgh® (the "Site", "we", "us" or "our"), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from talgh.co (the "Site") or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

WHAT PERSONAL INFORMATION WE COLLECT

Information you provide directly

When you interact with our Services, you may provide:

• Basic contact details: name, email address, phone number, shipping address.
• Order information: name, billing and shipping address, payment confirmation, email, phone number.
• Account information: username, password, security questions (if applicable).
• Shopping information: items you view, add to cart, or add to a wishlist.
• Customer support information: the contents of any message you send us.

Information collected automatically through cookies and tracking technologies

We use cookies, pixels, and similar technologies ("Cookies") to automatically collect information about your interaction with the Services ("Usage Data"). Usage Data may include device information, browser information, network connection details, IP address, and information regarding your interaction with the Services.

The third-party tracking and marketing technologies we use include:

• Shopify: ecommerce platform analytics and order processing.
• Klaviyo: email and SMS marketing service provider. Collects email address, name, browse and purchase history for segmentation and campaign personalization.
• Meta Pixel (Facebook and Instagram advertising): tracks page views, content views, add-to-cart events, checkout-initiated events, and purchases for advertising measurement and audience building.

Information obtained from third parties

We may obtain information about you from third-party vendors and service providers who collect information on our behalf, including:

• Companies that support our Site and Services, including Shopify.
• Payment processors that collect bank account, credit or debit card, and billing-address information to process your payment.

Any information we obtain from third parties is treated in accordance with this Privacy Policy.

HOW WE USE YOUR PERSONAL INFORMATION

• Providing products and services: to process your payments, fulfill your orders, send order-status notifications, create and maintain your account, arrange shipping, and facilitate any returns.
• Marketing and advertising: to send marketing, advertising, and promotional communications by email, SMS, or postal mail, and to show you advertisements for products or services. This includes using your personal information to tailor advertising on our Site and other websites.
• Security and fraud prevention: to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
• Communicating with you: to provide customer support and improve our Services.

COOKIES

We use Cookies on our Site. For information about the Cookies that Shopify uses to power our store, see shopify.com/legal/cookies.

We use Cookies to power and improve our Site and Services, run analytics, better understand user interaction with the Services, and tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default. You can choose to set your browser to remove or reject Cookies through your browser controls. Removing or blocking Cookies may cause some Services, including certain features and general functionality, to work incorrectly or be unavailable.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• Vendors and service providers who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping (Shopify, Klaviyo, our payment processors, our fulfillment partners).
• Business and marketing partners, including Meta (Facebook and Instagram), to provide advertising services. Our marketing partners will use your information in accordance with their own privacy notices.
• With your consent, to other third parties when you direct or request such disclosure (such as social media widgets or login integrations).
• Affiliates within our corporate group, in our legitimate interests to operate the business.
• In connection with a business transaction, such as a merger or change of control.
• To comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, and to enforce our terms of service and protect our rights and the rights of others.

SALE OR SHARING OF PERSONAL INFORMATION

We have shared personal information with marketing partners (specifically Meta) over the preceding 12 months for the purpose of engaging in advertising and marketing activities. Categories shared:

• Identifiers (contact details and order information)
• Commercial information (purchase records, shopping behavior)
• Internet activity (Usage Data, browsing behavior on our Site)

Recipients: business and marketing partners as defined above.

We do not knowingly use or disclose sensitive personal information for the purpose of inferring characteristics about you.

USER-GENERATED CONTENT

The Services may enable you to post product reviews and other user-generated content. If you post such content in any public area of the Services, it will be public and accessible by anyone. We are not responsible for the privacy of information you choose to make publicly available.

THIRD-PARTY WEBSITES AND LINKS

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms.

CHILDREN'S DATA

The Services are not intended for use by children, and we do not knowingly collect personal information about children under 16 years of age. If you are the parent or guardian of a child who has provided us with personal information, contact us using the details below to request deletion.

SECURITY AND RETENTION

We use commercially reasonable security measures to protect your information. No security measures are perfect or impenetrable, and we cannot guarantee perfect security. Any information you send to us may not be fully secure while in transit.

We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Right to access: request a copy of personal information we hold about you.
• Right to delete: request that we delete personal information we maintain about you.
• Right to correct: request that we correct inaccurate personal information.
• Right to portability: request a copy of your information and that we transfer it to a third party, in certain circumstances.
• Right to opt out of sale or sharing or targeted advertising: direct us not to "sell" or "share" your personal information or opt out of processing for "targeted advertising" as defined in applicable privacy laws.
• Right to limit use and disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
• Right to restrict processing of personal information.
• Right to withdraw consent where we rely on consent to process personal information.
• Right to appeal our decision if we decline a request.

If you visit our Site with Global Privacy Control opt-out signal enabled, depending on your jurisdiction, we will automatically treat this as a request to opt out of the sale or sharing of information for the device and browser you are using.

Email and SMS marketing

You may opt out of receiving marketing emails at any time using the unsubscribe link in any marketing email we send. You may opt out of SMS marketing by replying STOP to any SMS we send.

Even if you opt out of marketing, we may still send you transactional emails such as order confirmations, shipping updates, and account notifications.

Exercising your rights

To exercise any of these rights, contact us at hello@talgh.co. We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before responding to a request. You may also designate an authorized agent to make requests on your behalf, in which case we will require proof of authorization.

COMPLAINTS

If you have complaints about how we process your personal information, contact us at hello@talgh.co. If you are not satisfied with our response, depending on your jurisdiction, you may have the right to lodge a complaint with your local data protection authority.

INTERNATIONAL DATA TRANSFERS

Talgh Wellness Inc. is incorporated in British Columbia, Canada, with US customer operations administered from New York. Your personal information may be transferred, stored, and processed in the United States and Canada. By using the Services, you consent to this transfer.

CONTACT

For questions about our privacy practices or this Privacy Policy, or to exercise any rights, email hello@talgh.co.