Privacy policy

Last updated: May 18, 2026

This Privacy Policy describes how Talgh Wellness Inc., doing business as Talgh® (the "Site," "we," "us," or "our"), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from talgh.co (the "Site") or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

What personal information we collect

Information you provide directly

When you interact with our Services, you may provide:

• Basic contact details: name, email address, phone number, shipping address.
• Order information: name, billing and shipping address, payment confirmation, email, phone number.
• Account information: username, password, security questions (if applicable).
• Shopping information: items you view, add to cart, or add to a wishlist.
• Customer support information: the contents of any message you send us.

Information collected automatically through cookies and tracking technologies

We use cookies, pixels, and similar technologies ("Cookies") to automatically collect information about your interaction with the Services ("Usage Data"). Usage Data may include device information, browser information, network connection details, IP address, and information regarding your interaction with the Services.

The third-party tracking and marketing technologies we use include:

• Shopify — ecommerce platform analytics and order processing.
• Klaviyo — email and SMS marketing service provider. Collects email address, name, browse and purchase history for segmentation and campaign personalization.
• Meta Pixel (Facebook and Instagram advertising) — tracks page views, content views, add-to-cart events, checkout-initiated events, and purchases for advertising measurement and audience building.

Information obtained from third parties

We may obtain information about you from third-party vendors and service providers who collect information on our behalf, including:

• Companies that support our Site and Services, including Shopify.
• Payment processors that collect bank account, credit or debit card, and billing-address information to process your payment.

Any information we obtain from third parties is treated in accordance with this Privacy Policy.

How we use your personal information

• Providing products and services: to process your payments, fulfill your orders, send order-status notifications, create and maintain your account, arrange shipping, and facilitate any returns.
• Marketing and advertising: to send marketing, advertising, and promotional communications by email, SMS, or postal mail, and to show you advertisements for products or services. This includes using your personal information to tailor advertising on our Site and other websites.
• Security and fraud prevention: to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
• Communicating with you: to provide customer support and improve our Services.

Cookies

We use Cookies on our Site. For information about the Cookies that Shopify uses to power our store, see shopify.com/legal/cookies.

Most browsers automatically accept Cookies by default. You can choose to set your browser to remove or reject Cookies through your browser controls. Removing or blocking Cookies may cause some Services, including certain features and general functionality, to work incorrectly or be unavailable.

How we disclose personal information

We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• Vendors and service providers who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping (Shopify, Klaviyo, our payment processors, our fulfillment partners).
• Business and marketing partners, including Meta (Facebook and Instagram), to provide advertising services. Our marketing partners will use your information in accordance with their own privacy notices.
• With your consent, to other third parties when you direct or request such disclosure.
• Affiliates within our corporate group, in our legitimate interests to operate the business.
• In connection with a business transaction, such as a merger or change of control.
• To comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests.

Sale or sharing of personal information

We have shared personal information with marketing partners (specifically Meta) over the preceding 12 months for the purpose of engaging in advertising and marketing activities. Categories shared: identifiers, commercial information, internet activity. Recipients: business and marketing partners as defined above.

We do not knowingly use or disclose sensitive personal information for the purpose of inferring characteristics about you.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal information about children under 16. If you are the parent or guardian of a child who has provided us with personal information, contact us to request deletion.

Security and retention

We use commercially reasonable security measures. No security measures are perfect. We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts.

Your rights and choices

Depending on where you live, you may have rights to access, delete, correct, port, opt out of sale or sharing or targeted advertising, limit use of sensitive personal information, restrict processing, withdraw consent, and appeal our decisions. To exercise any of these rights, email hello@talgh.co. We will not discriminate against you for exercising your rights.

Email and SMS marketing

You may opt out of marketing emails at any time using the unsubscribe link in any marketing email. You may opt out of SMS marketing by replying STOP. Transactional messages (order confirmations, shipping updates) are sent regardless of marketing opt-out.

International data transfers

Talgh Wellness Inc. is incorporated in British Columbia, Canada, with US customer operations administered from New York. Your personal information may be transferred, stored, and processed in the United States and Canada. By using the Services, you consent to this transfer.

Contact

For privacy questions or to exercise any rights, email hello@talgh.co.